Privacy Policy

1. Data we collect

• Name, email address, and profile details.
• GPS location (when you grant permission).
• Device information and in-app activity.

2. How we use your data

We use your data to deliver a better in-app experience—personalizing routes, showing relevant alerts, and making it easier to interact with other riders. We never sell your data to third parties.

3. Sharing your information

We may share data with technology partners that help us operate the app (for example, cloud storage providers). We always require appropriate safeguards.

4. Your rights

• Access, correct, or delete your personal data.
• Request account deletion and removal of any associated information.
• Contact us with any privacy questions or complaints.

5. Security

We protect your information with appropriate security measures to prevent unauthorized access, loss, or disclosure.

6. Changes to this policy

We may update this policy from time to time. If we do, we will notify you in the app or by email.

7. Contact

• privacidad@velok.app

We will reply within 3 to 5 business days.